MGS1600GY Firmware problem
8 years 3 months ago #29530698
by Stev93
MGS1600GY Firmware problem was created by Stev93
Hello,
I have MGS1600GY sensor, for error i flashed the MGS1600 V1.1 Firmware, i found this Firmware in the Resources page of the MGS1600GY.
Now RoboMag found my MGS1600GY as MGS1600 and the configuration page load without the gyroscope function.
How can I restore the original Firmware of my MGS1600GY sensor?
I have MGS1600GY sensor, for error i flashed the MGS1600 V1.1 Firmware, i found this Firmware in the Resources page of the MGS1600GY.
Now RoboMag found my MGS1600GY as MGS1600 and the configuration page load without the gyroscope function.
How can I restore the original Firmware of my MGS1600GY sensor?
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8 years 3 months ago - 8 years 3 months ago #29530699
by TechSupport
Replied by TechSupport on topic MGS1600GY Firmware problem
If the sensor no longer gets recognized by the utility, then you'll have to make a serial connection(RS232) and not the USB to recover from it.
dev.roboteq.com/dev1/index.php/support/s...update-or-in-general
Do you recall which firmware was last used?
The one on file that is used at time of manufacture is 8/22/13 which is the same as what is on the resources page.
dev.roboteq.com/dev1/index.php/support/s...update-or-in-general
Do you recall which firmware was last used?
The one on file that is used at time of manufacture is 8/22/13 which is the same as what is on the resources page.
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8 years 3 months ago #29530701
by Stev93
Replied by Stev93 on topic MGS1600GY Firmware problem
Thanks,I don't remenber the original Firmware version, I tried to flash this Firmware "Magsensor-firmware-update-082213.dfu" via RS232 but i get an error:
"Checking device...error.
Programming completed message not detected."
My realy problem is that,afther flash this Firmware the RoboMag found my MGS1600GY as normal MGS1600 and I dont found Gyroscope configuration in Setup tab.
"Checking device...error.
Programming completed message not detected."
My realy problem is that,afther flash this Firmware the RoboMag found my MGS1600GY as normal MGS1600 and I dont found Gyroscope configuration in Setup tab.
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8 years 3 months ago #29530702
by TechSupport
Replied by TechSupport on topic MGS1600GY Firmware problem
Ah. The error after programming is normal, it just means that the sensor did not completely lose power after doing the soft reset to get the sensor to send the ?fid query.
Regarding the firmware reading the sensor back as regular, this we will need to look into.
Regarding the firmware reading the sensor back as regular, this we will need to look into.
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8 years 3 months ago #29530703
by TechSupport
Replied by TechSupport on topic MGS1600GY Firmware problem
Please verify that the GY exists within the utility. Click on the work offline checkbox at the top. This will disconnect you from the sensor. Then click on the drop down box under it. It should say:
Missing
MGS1600
MGS1600GY
Missing
MGS1600
MGS1600GY
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8 years 3 months ago - 8 years 3 months ago #29530704
by TechSupport
Replied by TechSupport on topic MGS1600GY Firmware problem
I looked at a unit in our stock and it comes with a newer firmware from 2014. I am looking to get that file so you can get this working again.
Here it is, for the USB update.
Here it is, for the USB update.
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8 years 3 months ago #29530705
by Stev93
Replied by Stev93 on topic MGS1600GY Firmware problem
Okay, Thanks a lot, could you group Roboteq give me the original Firmware of MGS1600GY so i can try to restore the original situation.
in the download center i found only MGS1600 firmware and not MGS1600GY
Is firmware "Magsensor-firmware-update-082213.dfu" the same for MGS1600 and MGS1600GY?
in the download center i found only MGS1600 firmware and not MGS1600GY
Is firmware "Magsensor-firmware-update-082213.dfu" the same for MGS1600 and MGS1600GY?
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8 years 3 months ago #29530706
by TechSupport
Replied by TechSupport on topic MGS1600GY Firmware problem
The 2 are completely different. We do apologize for the issue as we are going to get this updated.
I just tested on my regular unit, and it reads as a regular after the update. The way it knows that it is a GY is based on the hardware it has installed.
Give it a shot and let us know if it fixes the problem.
I just tested on my regular unit, and it reads as a regular after the update. The way it knows that it is a GY is based on the hardware it has installed.
Give it a shot and let us know if it fixes the problem.
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8 years 3 months ago #29530707
by Stev93
Replied by Stev93 on topic MGS1600GY Firmware problem
Thank you a lot, now the MGS sensor works perfectly and i see Gyroscope function.
thanks
thanks
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5 years 3 weeks ago #29534028
by Khaled84
Replied by Khaled84 on topic MGS1600GY Firmware problem
I'm facing the same problem !
Could you tell me please how did you solve this problem ?
Is there a specefic firmware for MGS 1600GY ??
Waiting for your answer.
Kind regards.
Could you tell me please how did you solve this problem ?
Is there a specefic firmware for MGS 1600GY ??
Waiting for your answer.
Kind regards.
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