MBL1330 HAL-Counters inverted

Dear at all.

I'm having trouble with my MBL1330 controller. I tried some BLDC's and I got the same error everytime. The HAL-Counters counting in the opposite direction. I set a positive command and the motor spins in the different direction and I get negative hal signals. At first i thought it was a wiring problem. But i tried a lot of different wirings and it was always the same, positive command -> negative response. This fact screws everything related to a closed loop(closed loop count) configuration. The motor spins in the wrong direction and never reach the final destination.

In the moment the wiring is like default: U-V-W on the controller matches the wiring on the BLDC(U-V-W). Also the HAL-Signales matches the wiring.
The motor runs very smooth, but the HAL-Counter is inverted. Other wiring combinations cause a not working motor or the motor runs very unstable(one winding is not used correctly).

Does anyone has a advice?

i included the loaded profile as an attachment.

BLDC with hall sensors: 4 pol pairs, Max rpm: 4500

Thanks in advance!

Thank you very much!

That was the solution to my problem.

Maybe it would be nice to put in a small information box on the pol pair configuration field. Something like positive entry in one direction and a negative entry generate a inverted output.
But anyway, thanks for the help!

I had the same issue and even setting the minus sign (-) for the halls didn't work.

The problem was finally solved by Roboteq by writing software version 1.7 for the controller.