PC does not see connection to motor controller

Hello i have purchased the controller and connected and installed in accordance with the manual. 


Problem i have i was connected to the motor utility and i turned on main power and i lost usb connection. Now i can not get the controller connection with the PC and motor utility. 

NO USB LED

Led indicators 

Power green 

Status flashing 16-17 red-green then solid green. 


Very confusing and no motor output.