RIOX Configuration Utility Problem

Running latest configuration utility have the messages:
" Control unit configuration menu file is missing"
"Power unit configuration menu file is missing"
pop up in the window when the controller was connected. I have try to locate the file in Trees folder, the RIOX1216AH.xml loaded report an error too.
There is no possible method of config the RIOX

I face same problem , and one more the riox configuration main window without AHRS bar only display"setup" "in/out""scripting"

Place the attached files in the trees directory of your RIOX configuration utility install folder. (C:\Program Files (x86)\Roboteq\RIOX Configuration Utility\Trees)

Why is this still an issue over a year later? I installed the other day and had the same problem as last year. Can't you just add the files to your installer utility and reupload it??

DPosterick wrote:

Why is this still an issue over a year later? I installed the other day and had the same problem as last year. Can't you just add the files to your installer utility and reupload it??

It is 9-10-2021 and still a problem!
I contacted the support desk, and they only told me to uninstall the RIOX utility software and config files, and reinstall everything. Off course without result.
I just found this topic, and installed the files in the Trees folder, and now everything works fine.
Why do you not update the installer?
Regards, Jack