Closed Loop parameter fall back to a default
- carlos.santos
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8 years 2 months ago #29530866
by carlos.santos
Closed Loop parameter fall back to a default was created by carlos.santos
Hi there,
I recently updated the firmware of a HBL2350 from v1.2 to the most recent v1.4b.
The problem is, I am now unable to use the controller on the Closed Loop Position Relative mode because the parameter Position Turns Min to Max always falls back to the value 3333.33 after a start-up or when I click "Load from Controller", even after clicking "Save To Controller".
Is this a bug?
I recently updated the firmware of a HBL2350 from v1.2 to the most recent v1.4b.
The problem is, I am now unable to use the controller on the Closed Loop Position Relative mode because the parameter Position Turns Min to Max always falls back to the value 3333.33 after a start-up or when I click "Load from Controller", even after clicking "Save To Controller".
Is this a bug?
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8 years 2 months ago #29530867
by TechSupport
Replied by TechSupport on topic Closed Loop parameter fall back to a default
From what I recall this is something that has been problematic for quite some time(we'll look into this). Perhaps you can start a script upon start up that sets this value.
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8 years 2 months ago #29530872
by TechSupport
Replied by TechSupport on topic Closed Loop parameter fall back to a default
Do you remember what the date code was in the v1.2?
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- carlos.santos
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8 years 2 months ago #29530874
by carlos.santos
Replied by carlos.santos on topic Closed Loop parameter fall back to a default
Sorry, I don't remember the date of the firmware.
Can you send me the last v1.2 to test it?
Can you send me the last v1.2 to test it?
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8 years 2 months ago #29530876
by TechSupport
Replied by TechSupport on topic Closed Loop parameter fall back to a default
We are looking to correct the problem.
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8 years 2 months ago #29530943
by TechSupport
Replied by TechSupport on topic Closed Loop parameter fall back to a default
Please try the latest firmware. Please test thoroughly.
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