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Closed Loop parameter fall back to a default

7 years 8 months ago #29530866 by carlos.santos
Closed Loop parameter fall back to a default was created by carlos.santos
Hi there,

I recently updated the firmware of a HBL2350 from v1.2 to the most recent v1.4b.

The problem is, I am now unable to use the controller on the Closed Loop Position Relative mode because the parameter Position Turns Min to Max always falls back to the value 3333.33 after a start-up or when I click "Load from Controller", even after clicking "Save To Controller".

Is this a bug?

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7 years 8 months ago #29530867 by TechSupport
Replied by TechSupport on topic Closed Loop parameter fall back to a default
From what I recall this is something that has been problematic for quite some time(we'll look into this). Perhaps you can start a script upon start up that sets this value.

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7 years 8 months ago #29530872 by TechSupport
Replied by TechSupport on topic Closed Loop parameter fall back to a default
Do you remember what the date code was in the v1.2?

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7 years 8 months ago #29530874 by carlos.santos
Replied by carlos.santos on topic Closed Loop parameter fall back to a default
Sorry, I don't remember the date of the firmware.

Can you send me the last v1.2 to test it?

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7 years 8 months ago #29530876 by TechSupport
Replied by TechSupport on topic Closed Loop parameter fall back to a default
We are looking to correct the problem.

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7 years 8 months ago #29530943 by TechSupport
Replied by TechSupport on topic Closed Loop parameter fall back to a default
Please try the latest firmware. Please test thoroughly.
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