I just bought GBL1872 and download RoborRun+. However, my computer can not identify the USB port after I powered up controller. I have windows 7 service park 1. How can I solve this problem? Do I need to download driver software? If so, where can I find it?
Thank you for help.
Please download the attached drivers. This should solve your problem. I know they are labeled for Windows 8/8.1 but should still work. This driver file by the way can be found on our website under support>downloads.