CAN IO

6 years 1 month ago #29529339 by Griffin Baker
Replied by Griffin Baker on topic CAN IO
In the update via comport, select the manually assign port and try to flash again.

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6 years 1 month ago #29529340 by hoylet
Replied by hoylet on topic CAN IO
Hi thanks for quick response

However get an error "Device programming mode not detected"

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6 years 1 month ago #29529341 by Griffin Baker
Replied by Griffin Baker on topic CAN IO
We will need to look into this.

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6 years 1 month ago #29529342 by Griffin Baker
Replied by Griffin Baker on topic CAN IO
Try using the hyperterminal method, send the wwwww after you power on/off. Then use the .bin file

Also, does your unit come with the USB on the RIO module?

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6 years 1 month ago #29529343 by roboteq
Replied by roboteq on topic CAN IO
This firmware will only work with the latest version of the RIO card with USB.

Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. to arrange for your board to be exchanged, or you can order a new one from our web site.

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6 years 1 month ago #29529345 by hoylet
Replied by hoylet on topic CAN IO
Hi, my RIO card does not have a USB interface.

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6 years 1 month ago #29529346 by hoylet
Replied by hoylet on topic CAN IO
do you have any detailed instructions on using the Hyperterminal method.

I quickly ran windows hyperterminal but that just gives me TCPIP connections.

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6 years 1 month ago #29529347 by Griffin Baker
Replied by Griffin Baker on topic CAN IO
You'll need to exchange the unit for the version that has the usb input built into it.


This firmware will only work with the latest version of the RIO card with USB.

Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. to arrange for your board to be exchanged, or you can order a new one from our web site.

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6 years 1 month ago #29529348 by hoylet
Replied by hoylet on topic CAN IO
Is CAN firmware update going to be made available for RIO cards without the USB interface. I have another card which I need to interface to.

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6 years 1 month ago #29529349 by Griffin Baker
Replied by Griffin Baker on topic CAN IO
Eventually. Right now, the one for the USB is the simple fix which is why we are offering to have the old units be exchanged for the new RIO boards with the USB.

The firmware upgrade without the USB is going to take some time to fix, so this is the most feasible short term solution for the time being.

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