RIOX Configuration Utility configuration menu file is missing

RIOX Configuration Utility Rev. 2.0 5/31/18
Firmware ID: Roboteq v1.3beta RIOX1216AH 05/01/2018

I cannot get the RIOX Configuration Utility working properly with my RIOX1216AH.
When I open the program in my Windows 10 PC, it shows a popup message "Control unit configuration menu file is missing Power unit configuration menu file is missing".
The AHRS tab is not showing when the device is Connected. "Configure" under "Setup" tab is empty.

Any ideas how I can solve this?

What is the ID string that the RIOX firmware is giving?

This is the Controller Log. ID string means the firmware id?


?trn
TRN=RCB100M:RIOX1216AHRS
?FID
FID=Roboteq v1.3beta RIOX1216AH 05/01/2018
?trn
TRN=RCB100M:RIOX1216AHRS
?FID
FID=Roboteq v1.3beta RIOX1216AH 05/01/2018
?trn
TRN=RCB100M:RIOX1216AHRS
?FID
FID=Roboteq v1.3beta RIOX1216AH 05/01/2018

Please post the attached file in your RIOX trees directory (C:\Program Files (x86)\Roboteq\RIOX Configuration Utility\Trees).

thanks, the file works.