RIOX Configuration Utility configuration menu file is missing

1 year 10 months ago #29534228 by him
RIOX Configuration Utility Rev. 2.0 5/31/18
Firmware ID: Roboteq v1.3beta RIOX1216AH 05/01/2018

I cannot get the RIOX Configuration Utility working properly with my RIOX1216AH.
When I open the program in my Windows 10 PC, it shows a popup message "Control unit configuration menu file is missing Power unit configuration menu file is missing".
The AHRS tab is not showing when the device is Connected. "Configure" under "Setup" tab is empty.

Any ideas how I can solve this?

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1 year 10 months ago #29534250 by Gabriel_Isko
What is the ID string that the RIOX firmware is giving?

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1 year 10 months ago #29534251 by him
This is the Controller Log. ID string means the firmware id?


?trn
TRN=RCB100M:RIOX1216AHRS
?FID
FID=Roboteq v1.3beta RIOX1216AH 05/01/2018
?trn
TRN=RCB100M:RIOX1216AHRS
?FID
FID=Roboteq v1.3beta RIOX1216AH 05/01/2018
?trn
TRN=RCB100M:RIOX1216AHRS
?FID
FID=Roboteq v1.3beta RIOX1216AH 05/01/2018

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1 year 10 months ago #29534253 by Gabriel_Isko
Please post the attached file in your RIOX trees directory (C:\Program Files (x86)\Roboteq\RIOX Configuration Utility\Trees).

File Attachment:

File Name: RIOX1216AHRS.zip
File Size:53 KB
Attachments:

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1 year 10 months ago #29534284 by him
thanks, the file works.

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