Riox-1216AHRS firmware upgrade failed

Hi can you help


I have a Riox-1216AHRS I have used it without any problems. Today, I changed the firmware When I now turn it on the Riox seems to be blocked. All the LEDs are turned on, the USB port fails and no communication with the computer. Just when I turn it on the RIOX, LED 1 blinks and the , all other LEDs stay on. and remain on.
I tried to connect the RIOX by the RS232 interface, to upgrade the firmware but it does the same thing and all the leds stay on
I am using RIOX Configuration Utillity Rev 2.0 5/31/18 and the firmware is ROBOIO-FIRMWARE-UPDATER-V12-032817.BIN
It seems to be the same fault as in your support form.
RIOX is blocked and doesn't work #29532004
www.roboteq.com/index.php/forum/ahrs/295...oesn-t-work#29532004
can you please help
Thank you

It sounds like there is an issue with the CPLD chip that we use to manage all the IO on the RIOX. The only way for us to fix this is to re-flash the controller in our offices. You will have to contact This email address is being protected from spambots. You need JavaScript enabled to view it. to start an RMA process.

Thank you will send a email to tech support
Ed