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Topic-icon MDC2230 dead

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4 years 8 months ago #29530371 by infoa
MDC2230 dead was created by infoa
Hi,

I made a mistake using a MDC2230 motor controller.

My motor controller was working in "Close Loop Tracking Mode" and last order was "Go to 0,0". When the motor arrived at this position, it was stopped.

In this moment, I changed the power motor sending !VAR 5 50. My script recived this value and executed:

if (getValue(_VAR,5) <> 0 )
setConfig(_MXPF, 1, getValue(_VAR,5))
setConfig(_MXPR, 1, getValue(_VAR,5))
setValue(_VAR,5,0)
end if

In this moment the motor controller look like was dead. When I power on, only Pwr led is on, USB and Stat are off always. I tried send firmware using USB but the motor controller isn't recognized. I don't receive any message, it is like the motor controller does not exist. I tried repair using rs232 port, but my system cannot find the motor controller.

Have I got some method to repair this motor controller ?

Thanks and regards,

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4 years 8 months ago #29530377 by TechSupport
Replied by TechSupport on topic MDC2230 dead
Try updating the firmware again via RS232 using the method in the link.

dev.roboteq.com/dev1/index.php/support/s...update-or-in-general

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4 years 8 months ago - 4 years 8 months ago #29530391 by infoa
Replied by infoa on topic MDC2230 dead
Hi, thank you for the quick response.

I've tried this method before to submit this question. This method has worked well with others MDC2230 motor controllers. Sometimes, I had to reset manually the motor controller in "waiting for device to reset" step.

This method does not appear to be working properly in this case.

Is there a way to repair it ? I did wrong, I know it. But I cannot believe that the motor controller are damaged permanently by this error.

Thanks,

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4 years 8 months ago #29530392 by TechSupport
Replied by TechSupport on topic MDC2230 dead
If the method you tried isn't working, then it may be possible that the MCU is damaged.

If the controller was bought in the last 90 days, it is still covered under warranty. You will need to contact This email address is being protected from spambots. You need JavaScript enabled to view it. for an RMA number and instructions.

If it is outside of the 90 day warranty period, you can inquire for a repair. The cost is 50% of the new controller price plus shipping.

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4 years 8 months ago #29530393 by infoa
Replied by infoa on topic MDC2230 dead
Thank you for the quick response again.

Ok, I will examine possibilities.

I will make only one comment: The firmware could check the actual status of the motor controller before to apply a software command which can damage the motor controller. Possibly it would be complicated, I don't know it, but it will make a very substantial improvement.

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4 years 8 months ago #29530394 by TechSupport
Replied by TechSupport on topic MDC2230 dead
If you are powered via power control, the motors cannot be operated as it is not connected to the output stage. Unfortunately,
given your situation, it seems the can bus did something to the controller.

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