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Topic-icon SDC2160S Firmware Upgrade Problem

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1 year 2 months ago #29533534 by samilozden
Hi,

I am tring to update SC21xxS firmware to SDC2160 controller over Serial Port but I am getting this message below in the log text box.
"Firmware zbin file should contain one F3 firmware file and one older firmware file."

I have tried with two different controllers but the result is same. Since one of my contrller's USB port is not working (I am not sure why but not a big deal for my conf. since controller is connected over Serial Port in the system) I could not update the firmware.

What could be your suggestion?
Thanks!

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1 year 2 months ago #29533535 by Gabriel_Isko
Which file are you using as the firmware file?

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1 year 2 months ago #29533539 by samilozden
Hi,

The one in the link below

www.roboteq.com/index.php/component/virt...0s-detail?Itemid=970

(In 2160s' page the file name is 21xx no "S" at the end that is why I have tried at 2130S page)

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1 year 2 months ago #29533541 by Gabriel_Isko
Hmm, I was unable to replicate your error. Which version of Roborun+ are you using?

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1 year 2 months ago #29533545 by samilozden
It is 1.8

Do you have any suggestion, or any details what is the error about?

Thanks

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1 year 2 months ago #29533546 by Gabriel_Isko
No, and that's the most recent version of our utility too.

I am going to ask the software engineer who develops the tool and see if he can shed some light on it.

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1 year 2 months ago - 1 year 2 months ago #29533547 by Gabriel_Isko
Hey, would you mind posting the firmware file you are trying to use and isn't working on our forum?

EDIT: Also, try this file

File Attachment:

File Name: SDC21XXS-O...0818.zip
File Size:240 KB
.
Attachments:

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1 year 2 months ago #29533550 by samilozden
I have attached the one I have.

Also I have tried the one you sent but still getting the same result.

File Attachment:

File Name: SDC21xxSFirmware.zip
File Size:233 KB

File Attachment:

File Name: SDC21xxSFirmware.zip
File Size:233 KB
Attachments:

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1 year 2 months ago #29533553 by Gabriel_Isko
Everything is working fine from my end. I'm not sure what is happening on your end. Perhaps there is something wrong with your Roborun+ install. Do you have access to another computer to test on?

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