Menu

Topic-icon Windows 8.1 Roboteq Driver Issue

More
4 years 11 months ago #29528446 by allen

So I used a direct USB connection instead and it now detects the controller...

Please Log in or Create an account to join the conversation.

More
4 years 11 months ago #29528454 by allen

Even though the controller now can be detected via a USB connection, it is very flaky and drops connection within an average of 2 minutes.

I got hold of a new USB-to-Serial adapter. Roborun now detects the COM port, but says that the port is closed. The driver installed for port is "Prolific USB-to-Serial Comm Port", rather than Roboteq Motor Controller...I suspect that this might be causing the issue.

Any ideas?

Thanks,
Allen

Please Log in or Create an account to join the conversation.

  • Griffin Baker
  • Griffin Baker's Avatar
4 years 11 months ago #29528456 by Griffin Baker

I had something similar happen on my new machine yesterday. I have 2 serial to usb converters. 1 is a Gigaware, and the other is model XS8801.

The Gigaware converter did not work with the windows 8 due to the chipset used that aren't compatible with windows 8; but it works for windows 7. Sure enough, even though the device manager saw it, it had a yellow triangle next to it, and opened up, it said that the device is stopped and you can't start it.

The other one, XS8801, worked fine and it has been working on all of the windows platforms. But it does seem that Windows 8 seems to cause lots of problems for hardware and software. You may want to try another model serial to usb converter.

Please Log in or Create an account to join the conversation.

More
4 years 11 months ago #29528457 by allen

I'm using a Coolgear usb-serial converter on Windows 7.

If I'm using a converter that actually works, would that converter be shown as a "USB-Serial Port" or "Roboteq controller" in device manager?

Please Log in or Create an account to join the conversation.

  • Griffin Baker
  • Griffin Baker's Avatar
4 years 11 months ago #29528458 by Griffin Baker

It would show up as whatever the name assigned to it is. It differs by the manufacturer of the product. The gigaware usb converter shows up as gigaware on the comport, where as the XS8801 shows up as USB Serial Port.

Please Log in or Create an account to join the conversation.

More
4 years 10 months ago #29528570 by bkmr

Hi Guys, same issue here. Everything working fine on W8 then no communication after upgrade to W8.1. My situation appears to be identical to @okutkan, and no amount of forced installation works.

Can you please update this thread when there's a verified solution for 8.1? Until then I'm back on 8.

Please Log in or Create an account to join the conversation.

More
4 years 1 month ago #29529632 by karman

Any News on this issue? I now same problem on windows 8.1 .. drivers not working

Please Log in or Create an account to join the conversation.

More
4 years 1 month ago #29529638 by allen

I could never get the connection to be not flaky in Win8 using Roborun. But I get pretty consistent performance using a direct serial connection through Putty and sending roboteq commands (e.g. "!M 100 100\r"). So that's what I end up doing.

Please Log in or Create an account to join the conversation.

  • Griffin Baker
  • Griffin Baker's Avatar
4 years 1 month ago - 4 years 1 month ago #29529639 by Griffin Baker

Here is a supplemental guide I created that should help you out. I've also attached the com drivers you will also need.

Attachments:

Please Log in or Create an account to join the conversation.

  • Griffin Baker
  • Griffin Baker's Avatar
4 years 1 month ago #29529640 by Griffin Baker

For forcing unsigned drivers for windows 8.1 follow the instructions in this link, and then follow the supplemental instructions I uploaded.

revryl.com/2013/08/06/install-unsigned-drivers/

Please Log in or Create an account to join the conversation.

Moderators: tonysantoni
Time to create page: 0.080 seconds
Go to top